How To Fix Hue Bridge Not Active

The Philips Hue Bridge is a crucial component of the Hue smart lighting system. It connects your Hue lights to your Wi-Fi network and allows you to control them remotely. However, sometimes the bridge may become inactive and stop working.

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This can be frustrating, but fortunately, there are a few steps you can take to fix the issue.

1. Check the Power Cable

The first step is to check the power cable that is connected to the bridge. Make sure that it is firmly plugged into both the bridge and the wall outlet. If the cable is loose or damaged, the bridge will not be able to power up.

2. Reset the Bridge

If the power cable is not the issue, the next step is to reset the bridge. To do this, simply press and hold the button on the back of the bridge for at least 10 seconds. The lights on the bridge will begin to flash, and the bridge will restart.

3. Check the Internet Connection

Once the bridge has reset, you need to make sure that it is connected to the internet. To do this, open the Hue app on your phone or tablet and go to the ‘Settings’ menu. Under ‘Bridges,’ you should see the bridge listed. If the bridge is not connected, tap on it and follow the instructions to connect it.

4. Reinstall the Bridge

If the above steps do not fix the issue, you may need to reinstall the bridge. To do this, simply remove the bridge from your Hue account and then add it back again. To remove the bridge, open the Hue app and go to the ‘Settings’ menu. Under ‘Bridges,’ tap on the bridge and then select ‘Remove.’ To add the bridge back, simply follow the instructions in the Hue app.

5. Contact Philips Support

If you have tried all of the above steps and the bridge is still not active, you may need to contact Philips support. They may be able to help you troubleshoot the issue and fix the bridge.

The Philips Hue Bridge is an essential part of the Hue smart lighting system. If the bridge becomes inactive, it can be frustrating. However, by following the steps outlined in this article, you can usually fix the issue and get the bridge working again.

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